Frequently Asked Questions
For Signal Providers
Q: How much does SignalNexus cost?
SignalNexus has two fees:
- $5,000 - One-time setup and integration fee
- $750/month - Monthly subscription for unlimited subscribers
Q: How many subscribers can I have?
Unlimited! Your $750/month subscription includes unlimited subscribers. No per-subscriber fees.
Q: What signal formats are supported?
SignalNexus supports 50+ signal formats and automatically detects both
Market Orders and
Pending Orders:
Market Orders (Execute Now):
BUY EURUSD
SL: 1.0820
TP: 1.0900
Pending Orders (Execute at Price):
BUY EURUSD @ 1.0850
SL: 1.0820
TP: 1.0900
The system automatically knows:
- No entry price = Market order (execute immediately)
- Has entry price (@ or "Entry") = Pending limit order
Q: What's the difference between market and pending orders?
Market Orders: Execute immediately at the current market price. Use when you want instant execution.
Pending Orders: Place a limit order at a specific price. Use when you want to enter at a better price or wait for a pullback.
Example: If EURUSD is at 1.0870 and you send "BUY EURUSD @ 1.0850", the system places a pending order that executes when price reaches 1.0850.
Q: What platforms do subscribers use?
Subscribers can connect accounts from:
- MetaTrader 4 (MT4)
- MetaTrader 5 (MT5)
- TradeLocker
- cTrader
- Prop firms (FTMO, MyForexFunds, E8Funding, TheTradedFund)
Q: How fast are signals executed?
Under 500ms from when you post the signal in Telegram to execution on subscriber accounts. This eliminates the timezone and delay problem entirely.
Q: Can I test the system first?
Yes! After payment, create a test subscriber account with a demo MT5 account to verify everything works before inviting real subscribers.
For Subscribers
Q: How do I sign up?
Your signal provider will give you a unique signup link that looks like:
https://signalnexus.trade/subscriber-signup?provider=PROVIDER_ID
Use that link to connect your trading account and choose your risk strategy.
Q: Is there a fee for subscribers?
No! Subscribers pay nothing to SignalNexus. You only pay your signal provider's subscription fee (if any).
Q: What are the risk strategies?
SignalNexus offers 5 professional risk management strategies:
- Linear: Fixed % risk per trade (e.g., always risk 2%)
- Horizontal: Fixed lot size every trade (e.g., always 0.5 lots)
- Progressive: Increase risk after losses, reset after wins
- Conservative: Reduce risk during drawdown periods
- Brachistochrone: Mathematical optimal growth curve
Q: Can I change my risk strategy later?
Yes! You can update your risk settings anytime from your subscriber dashboard at:
https://signalnexus.trade/dashboard/YOUR_SUBSCRIBER_ID
Q: Is my account safe?
Yes. We never store your broker passwords directly. For MT4/MT5, we use MetaApi's secure cloud infrastructure. You can revoke access anytime.
Q: Will both market and pending orders work on my account?
Yes! When your signal provider posts:
- Market order (no entry price) - Executes immediately on your account
- Pending order (with @ price) - Places limit order on your account
Both are fully automated and respect your chosen risk strategy.
Technical Questions
Q: What happens if my internet goes down?
SignalNexus runs on cloud servers (not your computer), so signals execute even if your personal internet is down.
Q: Can I stop receiving signals temporarily?
Yes. Contact your signal provider to pause your subscription, or they can deactivate your account from their dashboard.
Still Have Questions?